EMPOWERING EMPLOYEES TO AVOID CONFLICTS IN THE WORKPLACE: How empowering all employees can diminish internal and external conflicts and create a better environment.

Abstract

The present dissertation will explore workplace disputes and how they can affect an employee’s performance and the work environment. The purpose is to discover if the empowerment of employees would diminish internal and external disputes. It also analyses organizational behaviour when linked to conflicts. By utilizing the mixed methodology, the collected data was analyzed based on existing data from reliable sources. A questionnaire was made to collect more information related to workplace disputes and how employees deal with conflicts and their views of conflicts. After the analysis of the literature review and data collection, the conclusion was that the appropriate training to deal with workplace conflicts and give the employees autonomy to make the best decision regarding their work environment.