The impact of technology on business during the COVID-19 pandemic and if any measures were kept in the post-pandemic world

Abstract

The impact of Covid-19 on Small and Medium Enterprises (SMEs) has been farreaching. Before the pandemic struck, technology had already begun to reshape many businesses around the world in ways that blurred the distinctions between office life and remote working. With the onset of the virus, however, this transformation took on a sudden urgency as companies scrambled to adjust to unexpected changes with businesses having to completely transform their operations for remote working to survive. The utilization of different communication and conferencing platforms made an abrupt shift from physical offices to virtual ones possible